Privacy Policy

Last updated: December 2024

1. Introduction

Nordic Star Chalet ("we", "our" or "company") respects the privacy of our website visitors and guests. This Privacy Policy explains how we collect, use, disclose, and protect your information.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • First and last name
  • Email address
  • Phone number
  • Mailing address
  • Booking information (check-in/check-out dates, number of guests)
  • Preferences and special requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent on site
  • Device information

3. How We Use Information

We use the collected information to:

  • Process bookings and provide services
  • Communicate with you about your reservation
  • Improve our services
  • Comply with legal obligations
  • Marketing (only with your consent)

4. Information Sharing

We do not sell, rent, or share your personal information with third parties, except when:

  • We have your explicit consent
  • It is necessary to provide services
  • Required by law
  • Necessary to protect our rights

5. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability

7. Cookies

Our website uses cookies to enhance your experience. You can control cookie usage through your browser settings.

8. Contact

For questions about this Privacy Policy, please contact us at:

Email: nordicstarchalet@gmail.com
Phone: +40 75 292 9193
Address: Fundata, Brașov, no. 18D